For all originals, artist editions, limited editions and framed works:
We want you to be delighted and enjoy your purchase so each item is packed to the highest standards and delivered by registered mail or courier. In most cases we aim to provide postage as a free service. This relates to limited edition prints which are sent rolled and placed in a transit tube for added security. Glazed, framed prints and original paintings which require additional packaging and specialized delivery can be discussed upon purchase. We aim to keep delivery charges to a minimum. For your piece of mind we have successfully shipped prints and art works across the world for many years to very happy collectors.
We want you to be completely happy with any product purchased through our Site. You can return any unused product to us within 14 days of receiving it, and a refund or replacement will be issued to you within 14 days of receipt of the returned product. If you are not happy with your purchase, if it is defective, gets damaged in transit, or if it becomes faulty, please email us at firstname.lastname@example.org and we will instruct you with details on how to return it. If you order a product as a consumer and cancel your contract with us within seven working days beginning on the day after you receive the product, the cost of sending the product to you, but not your costs in returning it, will be refunded. If you return a product because it is defective, damaged in transit, incorrectly supplied or develops a fault, both the cost of sending the product to you and your costs in returning it will be refunded. In all other cases, you will need to cover the cost of returning the item. We strongly recommend you obtain proof of postage and to photograph all evidence of damaged goods complete with packaging. We cannot accept responsibility for products lost in the post or damaged on their return journey.
The products should be returned to the address shown below in the existing packaging in an unused and otherwise re-saleable condition. You must take reasonable care to ensure the products are not damaged whilst in your possession or in transit from you. We very strongly advise that you use a registered postal service. We will not accept responsibility for editions that are not delivered back to us or are damaged in transit to us. Artist editions / limited editions should be returned to: The Churchward Gallery 12 Whitecliff house Vermont road London SW18 2LH.
This does not affect your statutory rights.